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Appointment was for 8am and 8am van pulls up, two guys come up to the door introduced themselves , they went downstairs to see how the old furnace was set up, pulled out carpets from the van and installed runner Mats from upstairs to downstairs , completely professional , Thanks for the great job guys,
Factory Furnace Direct, thank you
Dominic/ Esther Giglietta
Julian Roppo Valente
2025-04-23
Trustindex verifies that the original source of the review is Google.
I cannot recommend this company enough! I have told a few people about them and they all had the same experience I had. They are honest and won't push you into replacing equipment that can be serviced instead. They are always so fast to respond and provide excellent service at amazing prices! Thanks for making me look good every time I recommend your services to others! :)
Breno Hebert
2025-04-23
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Title: Outstanding Service – Highly Recommended!
Had an issue with my gas line for my BBQ and reached out to a few companies for quotes. To my surprise, most were ridiculously overpriced and couldn’t book me in anytime soon. Then I found Furnace Factory Direct — and I’m so glad I did. Anthony got back to me within minutes and scheduled an appointment right away.
He was incredibly professional, reliable, and by far gave me the most affordable quote. Seriously, don’t waste your time looking elsewhere — you won’t find better service or a better price.
Ignore the negative reviews — they do not reflect the reality of this business. Keep up the fantastic work!
Christopher Friesen
2025-04-18
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Carmen and crew replaced my old furnace. Very happy with the installation. Crew was friendly, organized and professional. I would strongly recommend them.
Anna Ianni
2025-03-06
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Amazing and quick service! They were able to fix my furnace before it went down to -18 would 100% recommend
Murat
2025-03-04
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Amazing service, answered all answers and made me feel at ease. Great pricing, didn't feel pressured into anything. Will call back anytime and everytime
Jed Crowder
2025-03-04
Trustindex verifies that the original source of the review is Google.
They helped my buddy multiple times in emergency he would have been a popsicle by now
kyle Klepy
2025-03-04
Trustindex verifies that the original source of the review is Google.
Very well priced and the service was incredible. Thank you Ant and Carm.
Tony B
2025-03-03
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Great customer service. Great after sale service
Kev M
2025-03-03
Trustindex verifies that the original source of the review is Google.
