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Keep Warm with a New Furance

We are your Home Comfort Experts.

Furnace Factory Direct delivers a full range of home comfort services with an exceptional level of customer care and a deep commitment to clean, renewable energy. Whether you’re a new homeowner or wanting to upgrade or remodel – we’re here to help you achieve your goals without sacrificing comfort or convenience.

Serving the Ottawa Area for over 10 years.

Customer Reviews

Furnace Factory Direct
4.7
Based on 49 reviews
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Anonymous
Anonymous
13:20 10 Nov 20
Antonio and Tom are very knowledgable. I've known Antonio for many years. He is very professional and to the point, helping you save money in finding a good HVAC system, at an excellent value. He's there pretty much anytime, reasonably on call, a personalized expert to help walk you through any process, with his team. A+. Highly recommended.
Walt Prawak
Walt Prawak
19:26 14 Oct 20
I rarely post reviews. However, we recently had our furnace & central A/C replaced. From start to finish, I could not have been more impressed. Courteous service from the ladies at the office, a "no pressure" informative estimate from sales rep Anthony, and an excellent installation by technicians Mustafa & Curtis. It has been a refreshing experience to deal with a company that takes pride in their service! Thanks!
Anthony Bruno
Anthony Bruno
19:33 23 Aug 20
Great people, good communication and fair prices. They walk you through the install at every step and even provide you with good explanations afterwards to help you understand your machine!They are also timely and easy to coordinate with.
Eli Stanger
Eli Stanger
21:03 31 Jul 20
Furnace replacement and installation went without a hitch. Perfect in every way. Working now for more than 5 years without a hitch.
Selena Pizzuto
Selena Pizzuto
20:50 23 Jul 20
Dealt with Anthony after our AC broke down this year. He was very quick to respond and helped us out big time. I recommend FFD to all my friends and family now!
Milad Matti
Milad Matti
15:03 10 Jul 20
Anthony and his team were excellent while servicing my AC unit. They were very responsive, highly professional and I am still raving to friends about the quality of their work. Top notch. Highly recommend their services.
Shaun Sullivan
Shaun Sullivan
12:10 11 Jun 20
From first call to the office for a quote right down to the installation, the company was professional and helpful the whole way through. Very nice and pleasant to deal with, would absolutely recommend to anyone.
Randy Whitcroft
Randy Whitcroft
11:53 20 Sep 19
Great to deal with. Will be honest and lay out all of the options for you. No pressure however a strong desire to help. When it came to install, they showed up on time, were extremely efficient, and cleaned up everything before they left. Great service!
Antonio Rizzuti
Antonio Rizzuti
17:55 23 Aug 19
I first purchased a new furnace through this company and was very impressed with the service and sales team. They installed in a timely manner and even called the next day to follow up. When my A/C needed replacement, there was no chance I was going anywhere else but Furnace Factory Direct. I would highly recommend this company. There is not many businesses where the owners are this much involved in customer care and satisfaction!
Corey Reynolds
Corey Reynolds
18:48 15 Jun 17
Replaced my ancient AC unit which failed. Three technicians worked quicky through the morning and had everything wrapped up by noon. Neat and clean install.
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