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About Us

Furnace Factory Direct Inc. is an Ottawa, Ontario based heating system inspection company and supplier of top-quality heating and cooling products. Our office is located in Nepean (Ottawa). Our web site is our showroom, and is always open!

Mailing address:

174 Colonnade Road South, Unit #9
Ottawa, Ontario K2E 7J5

Services:

  • Sales and installations of furnaces, central air conditioners, boilers, HRVs and accessories (thermostats, filters, humidifiers, etc...)
  • Complete heating system inspections (natural gas, liquid propane, oil, electric, etc..)
    • Gas piping inspection from meter to device.
    • Oil tank and oil piping inspections.
    • Internal components inspection.
    • Operation inspection - to ensure your unit is operating properly.
    • Carbon Monoxide detection and measurement.
  • Complete testing of safety devices to ensure they work when required.
  • Furnace cleaning
  • Maintenance of furnaces, central air conditioning, heat pumps, boilers, water heater etc..
  • Service & repairs of most makes of heating and cooling equipment.
  • Duct Cleaning and sanitizing.
  • Energy conservation, air purification, etc...

Our goals:

  1. To save as many lives as possible through diligent heating system safety inspections.
  2. To offer the consumer the highest-quality heating and air conditioning system at the lowest prices possible.
  3. To offer the most professional after-sales service in the industry.

To change the way heating and cooling products are sold and serviced in North America.


How to buy from Furnace Factory Direct:

1) Contact our sales office at: 613-829-8186 or e-mail at: sales@furnacefactorydirect.ca

2) Select a model over the telephone or arrange an appointment with one of our energy consultants to visit your residence and assist you in selecting a model that best suits your needs. While at your home, our energy consultant will give you a free estimate for the installation & equipment. For more information on installations through Furnace Factory Direct, please click on "Installation Information" on the upper menu (near the top of your screen).

Why purchase from Furnace Factory Direct?:

  • Competitive Pricing: Furnace Factory Direct Inc. offices do not have showrooms. Showrooms are costly to maintain and operate - Furnace Factory Direct Inc. passes those savings on to the homeowner in the form of competitive pricing. Thus, our low prices reflect our ability to keep costs down.
  • Top-quality products: Our suppliers offer the best warranties in the industry, along with innovate design and competitive pricing. This combined with the proven reliability makes Coleman & Goodman the logical choice for Furnace Factory Direct. We believe the same holds true for you.
  • Factory-Trained Technicians: Our technicians are factory-trained to offer the fastest and most accurate service in the industry. Our service team leaders each have over 20 years experience in this industry - you can rely on their training and certifications!
  • Warranties: Coleman & American Standard already offer the best warranties in the industry. Furnace Factory Direct offers competitive pricing on extended parts & labour warranties - sometimes FREE! (Contact us for details)
  • 90 years experience: Our 4 principles have a combined years of HVAC experience of over 90 years, ranging from 17 years to 25 years (as of 2005).
  • Better Business Bureau: Furnace Factory Direct is a proud member of the Eastern Ontario Better Business Bureau.
  • 24 Hr. Emergency Service: During the cold winter months, you can rely on our on-call technicians to keep you warm regardless of the day and time. Furnace Factory Direct's round-the-clock coverage means security and peace of mind.
  • System Integration: Your furnace and air conditioner can be accessorized with many devices, from programmable thermostats, to power-humidifiers, to zone systems, to U.V. Sterilization systems , and the list goes on and on. All these devices have to operate in conjunction with each other - that's system integration. Your Furnace Factory Direct Inc. energy consultant can assist you in selecting the right accessories to make your eating and cooling system work in perfect harmony with your home!
  • Flexible Payment: Furnace Factory Direct Inc. accepts Visa and MasterCard, along with Wells Fargo Financial (formerly Trans Canada Credit) financing. Our financing department has 3 different deferred payment plans (buy now, pay later). Ask your Furnace Factory Direct Inc. energy consultant for more information.
  • Detailed Installation Information: Detailed pictures showing the individual components let you know exactly what to expect: a quality installation by leading professionals in the HVAC industry.
  • Online Product Information: Our web site has the most up-to-date information on Coleman & American Standard products. If you're looking for information before you purchase or you can't find your owner's manual - FurnaceFactoryDirect.ca has the information you require.